Find the cleaner in Rotterdam that suits your needs
How it works
Reasons to book via Helpling
Looking for a cleaner in Rotterdam? You're in the right place at Helpling!
Helpling mediates in house cleaning service
Helpling is an online platform where supply and demand for cleaners get connected in an easy way. Helpling is not a cleaning company but we mediate between private households and cleaners. Helpling is there to help.
- The cleaners you book through Helpling work through the Home Service Scheme (Regeling Dienstverlening aan Huis).
- Helpling connects cleaners in Rotterdam to your household.
- You book a cleaner online within a minute.
A regular cleaner in Rotterdam
Always come home to a clean house. Do you have a busy life and therefore don’t have time to clean the house? Or are you unable to clean your house yourself due to circumstances? There is often a reason why you are unable to do the cleaning. Therefore, it is easy to choose a weekly or bi-weekly clean via house cleaning service Helpling. This way, you can easily find a cleaner in your area who meets your cleaning needs. If your wishes change over time, discuss this with your cleaner or compare cleaners on the platform.
Weekly or bi-weekly
When you book a weekly or bi-weekly cleaning, you are always assured of a clean house. Your regular cleaner knows exactly what to do, which is great. He or she knows exactly what is important to you. If you want to try Helpling once or if you want to use the platform for a major cleaning, then a one-time booking is the answer. With Helpling there is no commitment, so you can always change, reschedule or cancel appointments. Do you want to try another cleaner? That is possible! Our colleagues from our customer service are happy to help you find a suitable cleaner.
Helpling would like to point out that Dutch law assumes that household work is performed on the basis of an employment contract under the Home Service Scheme (Regeling Dienstverlening aan Huis). With the Home Service Scheme, you as a household can hire someone for a maximum of 4 days a week for work in and around the house. This means that you become the employer of the cleaner after the booking request has been accepted. This also means that you can only end the relationship by mutual agreement or for a good reason. There is also a notice period upon termination of the employment contract. You can make agreements about this with your cleaner. We provide a model contract from the government for this that you can use.
The payment of the cleaner (labour costs) and the fee for the use of the platform (commission) is made through an external payment provider called Stripe. When you make a booking for the first time, you also enter your payment details. You thereby give Stripe permission for a continuous direct debit mandate. After every appointment, your cleaner can indicate whether the appointment has taken place and whether there are changes in, for example, the duration of the appointment. After confirmation, invoices will be automatically sent and the amount will be charged to the payment method you have chosen. In your account you can see two invoices per appointment: The invoice from the cleaner (wage costs) and the invoice from Helpling (commission).
Cleaners are insured through Helpling for material damage. If something breaks due to the cleaner’s actions, you can claim through the damage insurance, which will cover damage up to € 5,000,000. A deductible of €25 is included in the conditions. However, as a household and therefore employer of your cleaner, you should ensure a safe working environment. If injury is caused by an unsafe working environment, you as an employer can be held responsible for the damage suffered.
We always ask the cleaners who work through the platform to contact you themselves in the event of absence or illness. This way, you can look together at the possibilities for a new appointment, for example. Keep in mind that you as an employer have an obligation to continue payment in the event of illness for a maximum of 6 weeks, at a minimum of 70% percent of the wage or the minimum wage. If you would like a short term replacement, you can contact our customer service to see what the possibilities are.
You can book a cleaner in these districts
- Den Bosch
- The Hague