We are an ambitious young team with diverse talents and together we ensure that it is easy and accessible for every household to find a household help. For service providers, Helpling offers a quick and easy way to receive offers and build a customer base.
Our goal is therefore to unburden households in the Netherlands and to offer domestic cleaners the opportunity to build up a clientele. The Helpling platform does not serve as a cleaning company but is intended for private cleaners and private households. We make it easy for both households and domestic cleaners to create a profile that they can use immediately.
We also think it is important to strengthen the platform locally and we are striving for expansion. For this reason, our service teams have been expanded from the head office in Berlin to Amsterdam. This enables us to respond to local developments in the most effective way. The notice board with notes in the supermarket is no longer necessary!
If I would be a cleaning agent, I would be a scourer, because I have both a soft and a rough side.
Teamlead Cleaner Support
If I would be a cleaning agent, I would be a dish sponge, because I have a soft and hard side.
Senior Product Designer
If I would be a cleaning agent, I would be a vacuum cleaner, a little bit loud but very efficient!
If I would be a cleaning agent, I would be multi purpose cleaner because my interests are widespread and I like to do everything right.
If I would be a cleaning agent, I would be a crumb sweeper because I get rid of all the little leftovers.
Teamlead Customer support
If I would be a cleaning agent, I would be cleaning vinegar, a little bit overwhelming at first but a very good friend later.
If I would be a cleaning agent, a feather duster because I care about the details.
If I would be a cleaning agent, a vacuum because i make it easy for everybody.
If I would be a cleaning agent, a bottle of silver polish because I make dull things shine.
Helpling was founded in Germany in 2014 and expanded to the Netherlands a couple of months later. The course was set and Helpling Nederland BV was established. From the beginning it has also been possible for the cleaners to register with the platform in the Netherlands and thus meet the demand for domestic help in the Netherlands. In about a year, Helpling grew into a platform that is used by more than 3000 households every day.
From this moment on things went fast. Currently we are active in more than 50 Dutch cities and more than 200 cities worldwide. This makes us the largest online marketplace for household services in Europe.
The platform was set up to bring together the supply and demand of domestic cleaners and households. Via the platform we provide structure and transparency within the private cleaning sector.
In 2014 our mission was therefore quite simple: make booking an experienced provider easier than ever before. After the launch of the platform, we never dared to hope for the success we have achieved so far. We will of course continue to strive for constant optimization.
For the future we have adjusted our mission and we would like to realize a new dream, namely: becoming the marketplace for all services in and around the house. The cleaners working via the platform can easily indicate which activities they would like to offer. Our ambition is to provide you with even more convenience and to ensure that you can easily outsource various household tasks in the future.
The service providers who work via our platform have diverse backgrounds. A large part has worked as a home health aide or in the cleaning sector, others have gained experience running their families. Every household cleaner is checked on his or her identity card. Quite a few of them are in possession of a VOG (Certificate of Good Conduct). This is indicated in the public profile of every provider. In the reviews you can read the customer reviews where the help has cleaned. Providers who work through Helpling have an average rating of 4.8 / 5 stars.
Within Helpling we are always open for fun and effective collaborations. We are happy to consider the possibilities where we can strengthen each other. Whether you are a large or small organization, we are happy to look for common ground. We have already set up various partnerships with various organizations. View our partners at: www.helpling.nl/partnerships. Interested in a collaboration or would you like to receive more information? Send an email to: email@example.com